Shipping Policy

Shipping Policy
Last Updated: [28-01-2024]
Processing Time: Orders placed with Broke Friendz LLC are typically processed within 1-3 business days. Processing times may vary during peak seasons or promotional periods, and any delays will be communicated promptly. ​

Shipping Methods: We offer various shipping options to accommodate your needs. The available shipping methods and estimated delivery times will be displayed at the checkout. Please note that delivery times are estimates and may be subject to unforeseen delays, especially during peak shipping seasons or due to external factors. ​

Domestic Shipping: For orders within the United States, we offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days, while expedited shipping provides a faster delivery option. ​

International Shipping: We also offer international shipping to select countries. International shipping times may vary, and customers are responsible for any customs duties or taxes imposed by their respective countries. ​

Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your shipment and estimate the delivery date. ​

Shipping Costs: Shipping costs are calculated based on the chosen shipping method and destination. The exact shipping charges will be displayed at the checkout before you finalize your purchase.

Incomplete or Incorrect Addresses: It is the customer's responsibility to provide accurate and complete shipping information. Broke Friendz LLC is not responsible for orders shipped to incomplete or incorrect addresses provided by the customer. If a package is returned to us due to an address issue, additional shipping fees may apply for reshipment.

​ Lost or Stolen Packages: Broke Friendz LLC is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you encounter any issues with the delivery of your package, please contact the carrier directly to file a claim. ​

Shipping Policy Updates: Broke Friendz LLC reserves the right to update this shipping policy at any time. Customers will be notified of any significant changes, and the updated policy will be reflected on our website. ​ If you have any questions or concerns regarding our shipping policy, please contact our customer service team at [broke.bestfriendz4l@gmail.com.] Thank you for choosing Broke Friendz LLC!